Software Engineering Manager

Software Engineering Manager Job Description Reports to: Director of Software Engineering Location: Remote in US Hours: Full-time Salary:$185,000 to $200,000 Base Salary + Equity + Benefits + 401(k) match About ReflexAI ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams. About this role As a Software Engineering Manager at ReflexAI, you will be a key member of our engineering leadership team, leading projects and teams as a subject matter expert, mentor, and coach. This role encompasses both management and hands-on responsibilities, acting as a "player coach" who not only guides and develops team members, but also actively contributes to writing code and setting a high standard for the team. You should have experience leading projects and small teams, including mentoring software engineers, providing feedback, and coaching performance. This role will also drive technical decision-making and communicate technical architecture to non-technical stakeholders. You should bring very strong engineering skills, and have a deep knowledge of modern web application tools and architectures including Typescript, NextJS, NestJS, Terraform, and Google Cloud Platform. You should be excited about being a part of an innovative organization that makes a measurable impact across important industries including crisis response, public safety, healthcare, and more. What you’ll do Lead, develop, and manage a team of engineers, including driving hiring decisions and managing individual performance of team members Act as a "player coach" by actively contributing to code development, setting an example for the team with hands-on involvement in projects Guide the technical direction of one or two units of engineers (full stack ‘pods’) and ensure alignment with product roadmap Assign and prioritize work to team members in line with their roles, responsibilities, and the product roadmap Partner with product and machine learning counterparts to develop and implement a clear technical strategy that allows ReflexAI to scale its platform efficiently Actively participate in all phases of the software development cycle to deliver high-quality and stable software based on customer, business, and technical requirements Collaborate closely with product and machine learning teams on scoping, prioritization, and achievement of high-impact goals Work with Product Management to prioritize the product roadmap and assign tasks to key individuals within the unit Execute technical tasks as needed, balancing them with team capacity constraints Serve as a thought partner in broader strategic decisions and the continued growth of the engineering team, including strategic and financial planning Other tasks, duties, or special projects as assigned Throughout everything you do, deliver solutions that are aligned with our values of fairness, quality, and trust Requirements for a great fit Excellent communication and collaboration skills across modalities including written materials and live interactions Open mindedness as demonstrated by ability to consider other perspectives, change an opinion in the face of new data, and constant desire to learn Ability to explain and present technical concepts to a wide range of stakeholders including technical experts and broader audiences Great to haves Professional experience working with Google Cloud Platform (GCP) Significant experience architecting, developing, and launching software products and/or services, specifically with technologies like Typescript, NestJS, NextJS and Terraform Benefits Generous equity and PTO policies Flexibility to work remotely from anywhere in Latin America and the US ReflexAI is an equal opportunity employer. We are committed to equal employment opportunities regardless of race/ethnicity, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, military status, neurodiversity, or any other federal, state or local protected class in the United States.